You are going to hear that phrase because it is useful to them, not because it is the legal standard. Nursing involves difficult situations, but workers’ compensation exists precisely because people get hurt while doing necessary work. If you are injured while providing care, responding to an escalating patient, or trying to protect a patient or staff member during your shift, the injury is work-related. “Part of the job” is not a denial rule. It is a way to minimize the event and pressure you to accept less treatment, return too soon, or stop wage-loss benefits.
The practical issue is how the incident is written up. If the report makes it sound routine, the insurer treats it as routine. If the report clearly describes the patient’s physical actions, your response, and the injury that resulted, it is much harder to dismiss. The goal is not to overstate anything. It is to make sure the record reflects what actually happened, because that is what determines whether benefits get paid or fought.